NYAPRS Note: A current job opening noted below highlights the tremendous shift we are approaching as a behavioral health system in NYS. Not only is crisis diversion a model being valued and discussed as a recovery-oriented, money saving tool of high value, but it and similar services will be funded with pre-investment money in the coming year to prepare for the transition to managed BH care. More BH leaders in the community like PEOPLe, Inc. will be looking for qualified professionals and/or persons with lived experience to broaden their practice scope, integrate new models and settings, and coordinate across systems and organizational levels. Reviewing this announcement would be valuable for anyone currently working in a related profession to note further skills or experience to develop. If you are interested in the position, details on how to apply are below.
PEOPLe, Inc. is a peer run organization located in the Mid-Hudson River region of New York State. PEOPLe, Inc. has pioneered Peer- Run Hospital Diversion Services with the development of Emergency room Advocacy, Hospital Diversion Houses (Respites), Mobile Peer Diversion services and Pro-Active Wellness Services.
We seek a Director of Crisis Diversion Services to join our senior administrative team to assist in current and future evolution of our services to meet the new trends in wellness services and Medicaid re-design. This position will be part of a dynamic team that is person-centered and quality driven.
SUMMARY:
The Director of Crisis Diversion will provide direct oversight of all PEOPLe, Inc. diversionary services, by planning, directing, and coordinating the daily functions and future development of peer-operated programs that support individuals experiencing mental health crises and/or emotional distress to stay out of hospital emergency rooms (for behavioral health reasons) and/or psychiatric inpatient programs.
DUTIES & RESPONSIBILITIES
- Oversee activities directly related to providing services at PEOPLe, Inc.’s Rose Houses (peer-operated hospital diversion houses currently serving Orange, Ulster, and Putnam counties in N.Y.), peer advocates embedded in local hospitals and/or psych. Inpatient programs, and peer-operated warm lines.
- Review staff reports, financial statements, and other performance data to measure productivity and goal achievement and to determine areas needing program improvement and cost efficiency.
- Analyze quality control test results and provide feedback and interpretation to the Chief Executive Officer, other senior level administration, and staff members as necessary.
- Manage staff, preparing work schedules and assigning specific duties.
- Refine and implement departmental policies, goals, objectives, and procedures, conferring with the Chief Executive Officer, other senior level administration, and staff members as necessary.
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
- Review quality documentation necessary for regulatory submissions and inspections.
- Formulate, direct, and coordinate marketing activities and policies to promote PEOPLe, Inc.’s crisis diversion services and products.
- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and other relevant factors.
- Plan and conduct training programs and forums dealing with new procedures, instructional materials and equipment, and teaching aids relevant to the field.
- Confer with members of committees and advisory groups to obtain knowledge of subject areas, and to relate curriculum materials to specific subjects, individual student needs, and occupational areas.
- Research, evaluate, and prepare recommendations on curricula, instructional methods, and materials for training programs and forums.
- Organize production and design of curriculum materials.
REQUIREMENTS
- Bachelor’s degree required, Master’s preferred.
- Demonstrated experience in senior administrative role with responsibility for multiple aspects of a program’s activities and procedures required.
- Ability to handle challenging situations with tact, diplomacy, confidence, and grace required.
- Ability to interact with individuals at all levels of the organization required.
- Strong analytical / problem solving skills required.
- Strong skills with MS Office suite (Powerpoint, Word, Excel, and Outlook) preferred.
- Ability to work on a variety of projects and attend concurrently to multiple deadlines required.
- Ability to motivate others to meet standards and goals by leading through example required.
- Must possess a valid driver’s license and have reliable transportation.
- Working knowledge of confidentiality requirements related to records pertaining to Mental Health and Chemical Dependency laws required.
- Basic knowledge of community support services/resources required.
Salary and benefits package are commensurate with experience.
Interested candidates should submit a CV and letter of intent to:
Steve Miccio, CEO
PEOPLe, Inc.
126 Innis Avenue
Poughkeepsie, NY 12601