NYAPRS Note: Don’t miss our first ever Recovery and Rehabilitation Academy, which brings together PROS and HCBS providers to look at how we can build on our values to bring great value for both consumers, network partners and payers in the coming years!
NYAPRS Recovery and Rehabilitation Academy
for PROS and HCBS practitioners
Sponsored by the NYS Office of Mental Health
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Recovery and Rehabilitation:
Realizing the Vision, Achieving the Value
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November 17-18, 2016
The Radisson 205 Wolf Rd, Albany, NY
in collaboration with
Center for Practice Innovations
The Coalition for Behavioral Health Inc.
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Thursday, November 17, 2015
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BREAKFAST
8:00AM
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OPENING REMARKS
8:50AM
Harvey Rosenthal, Executive Director, NYAPRS
Edye Schwartz, Director of Systems Transformation, NYAPRS
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KEYNOTE: OUR VALUES CREATE VALUE FOR ALL
9:00-10:00AM
We are at a pivotal point in the transformation of our healthcare system in New York, and our recovery sector is perfectly poised to play a critical role in helping to improve outcomes for people with behavioral health related needs. Our values of person-driven care, wellness and community integration have become central elements of Medicaid reform. PROS has become a core benefit within the Medicaid program and the new Home and Community Based Services funding stream will make recovery and rehabilitation approaches available to thousands more. Our keynote speakers will look at how the central values of our recovery, rehabilitation and peer support movements will continue to bring great value to our system of care and the people who access it.
Veronica Carey, Chair, Academy of Psychiatric Rehabilitation and Recovery, Psychiatric Rehabilitation Association (PRA) and Psychiatric Rehabilitation Foundation (PRF)
Meggan Schilkie, Principal, Health Management Associates
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PLENARY SESSION: FROM PROGRAMS AND MODELS TO SERVICES AND INNOVATIONS
10:00-11:30AM
How can we best build on core rehabilitation and support program models that we know work to advance our values and the healthcare choices available to those who use them within our community? In this session, leaders of best practice models like PROS, Clubhouse and Peer Support join with policy makers and new payers to share innovative ways we can expand and integrate our services into the new systems of care and support.
Kenn Dudek, President, Fountain House
Steve Miccio, CEO, PEOPLe, Inc
Peter Trout, Chief of Services, Behavioral Health Services North
Samantha Bicanic, Behavioral Health Care Manager II, Outpatient Utilization, Empire Blue Cross/Blue Shield HealthPlus
Charlotte Carito, Deputy Director Division of Managed Care, NYS OMH
Moderator: Harvey Rosenthal, Executive Director, NYAPRS
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BREAK
11:30-11:45AM
WORKSHOPS ROUND 1
11:45AM-1:00PM
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A. Psychiatric Rehabilitation Track—Introduction to PSR Thinking
Psychiatric Rehabilitation is not only a service but also a logic system that provides an overall framework for interventions that focus on role recovery. The workshop will introduce the logic system and its implications for programs and providers. (Assisting Dr. Farkas with the exercises throughout the Psychiatric Rehabilitation track will be�Amanda Saake, Senior Program Associate, The Coalition for Behavioral Health.)
Marianne Farkas, Director, Training, Dissemination & Technical Assistance, Center for Psychiatric Rehabilitation
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B. The Nexus of HCBS and PROS: Supercharging Rehabilitation and Recovery
What new options are available to providers and consumers through the availability of both PROS and HCBS funded approaches? How can these approaches complement each other or be combined to create entirely new models of care? Join our panel as we take a “deeper dive” into looking at how PROS and HCBS providers can work together to create innovative new service models that advance recovery and rehabilitation.
Doug Ruderman, Behavioral Health and Managed Care, Technical Assistance Specialist
Liam McNabb, Director of Rehabilitation Services, NYSOMH
Kathryn Lewis, Director of Clinical Operations, ARA Services
Joe Woodward, CEO, Executive Director, Housing Options Made Easy
Ed Butz, Managing Director, Rehabilitation Support Services, Inc.
Moderator: Edye Schwartz, NYAPRS
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C. Health and Wellness: From Health Literacy to Wellness Self-Management
According to the American Medical Association, good health literacy skills are a stronger predictor of health status than age, income, education level, or racial/ethnic identification. Building on our strong value on building strong relationships, effective communication and advancing good self-care, PROS and HCBS practitioners are in a unique position to contribute to improving health literacy and advancing wellness in our communities. Participants will learn about strategies to impart health literacy and gain some “hands on experience” through audience participation.
Emelin Martinez, HEAL (Health Education & Adult Literacy) Program Manager, Ambulatory Care Network of New York-Presbyterian Hospital
Paul Margolies, Associate Director for Practice Innovation and Implementation, Center for Practice Innovations, New York State Psychiatric Institute
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LUNCH
1:00-2:00PM
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WORKSHOPS ROUND 2
2:15-3:30PM
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A. Psychiatric Rehabilitation Track—I Know Partnerships with The People I Serve are Critical—but How Do I Do It?
Creating equality in the practitioner-participant relationship, or partnership is one of the cornerstones of a recovery oriented PSR service. But as providers working with a large range for service recipients it is not easy to do. This workshop will provide an overview of the tools needed to create that partnership, including some exercises to clarify what the tools involve.
Marianne Farkas, Director, Training, Dissemination & Technical Assistance, Center for Psychiatric Rehabilitation
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B. Developing Truly Culturally Competent Service Delivery
Core to our success is our ability to engage effectively with everyone who seeks our services. This requires us to pay close attention to race, ethnicity, language and cultural background to reach our outcomes and eliminate disparities. Accordingly, a culturally and linguistically competent workforce and approach is critical to the success of new DSRIP initiatives. Our presenters will explore how one PPS in the Finger Lakes region is helping all members to be aware of how culture influences personal understanding of health and illness, how this affects personal health practices, and how these views can be incorporated into health promotion and interventions.
Lenora Reid-Rose, Director, Cultural Competence and Diversity Initiatives, Coordinated Care Services, Inc.
Juanita R. Lyde, Project Manager, Cultural Competency and Health Literacy, Finger Lakes Performing Provider System
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C. Capturing the Value of Our Outcomes Through EHR Documentation
Are you using data in the best way to support decision-making and service provision? Is your service contributing to the overall health of participants and the community? If so, how do you know? Good metrics can inform program operations, highlight trends, enhance collaboration and secure funding. Join our presenters as they offer some strategies for using data to help you support growth, function more efficiently, and improve the quality of your services.
Boris Vilgorin, Health Care Strategy Officer, McSilver Institute for Poverty Policy & Research, Silver School of Social Work, New York University
Emily Kingman, Program Associate, The Coalition for Behavioral Health
David Bucciferro, Senior Advisor, Foothold Technology
BREAK
3:30-3:45PM
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WORKSHOPS ROUND 3
3:45-5:00PM
A. Psychiatric Rehabilitation Track—Choosing a Valued Role: The Heart of PSR
Helping individuals to choose a role, valued by society and that the person wants to achieve is a major part of PSR services and their ability to promote recovery. However, facilitating choice is complicated by people’s lack of experience in making a choice, apparent lack of desire to do so or belief that they cannot ever achieve such a goal. The workshop will present an overview of the components of helping a person to set a personally meaningful recovery goal, despite the challenges it may present. Exercises are included in order to clarify the components.
Marianne Farkas, Director, Training, Dissemination & Technical Assistance, Center for Psychiatric Rehabilitation
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B. If So Many Want to Join the Workforce, Why Aren’t More People Working?
Despite all of our efforts to advance quality vocational rehabilitation and employment support services, far too few people with disabilities are actually working. Join our presenters in exploring the most recent changes in our employment services and how we can best address the obstacles that still remain in our system, policies and funding designs, including staff and consumer ambivalence.
Len Statham, Director of Employment and Economic Self-Sufficiency Initiatives, NYAPRS
Paul Margolies, Associate Director for Practice Innovation and Implementation, Center for Practice Innovations, New York State Psychiatric Institute
Andrew Karhan,�Director of Employment Policy, NYS Office of mental Health
C. The Impact of Racism and Poverty on Healthcare Access & Outcomes
Disparities in health and health care have been a longstanding challenge resulting in some populations receiving less and lower quality health care than others, restricting opportunities for access and understanding, thus experiencing poorer overall health outcomes. Join our presenters as we explore strategies to change our practices, better understand cultures and learn about opportunities to overcome barriers and challenges in order to best integrate social factors with better practices to achieve population health quality outcomes.
McSilver Institute for Poverty, Policy and Research, Silver School of Social Work, New York University
Friday, November 18, 2016
REGISTRATION & CONTINENTAL BREAKFAST
8:00AM
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PLENARY II: THE RECOVERY SECTOR IS ESSENTIAL TO DSRIP SUCCESS
8:30-10:00AM
New York’s DSRIP initiative is our state’s primary strategy to transform our Medicaid healthcare system through the development of high performance regional PPS networks. Behavioral healthcare needs often go unaddressed or under addressed and can contribute to the high rates of avoidable ER and inpatient use that the PPSs have been designed to reduce. As a result, recovery providers have a critical role especially in the areas of outreach and engagement and crisis stabilization and diversion. The presenters will describe several strategies that PROS and HCBS providers can develop to be a critically valued partner in regional networks.
Robert Myers, Senior Deputy Commissioner and Director, Division of Adult Services, State Hospitals and Managed Care, NYS Office of Mental Health
Keith Leahy, Executive Director, MHA of the Southern Tier
John Javis, Director of Operations, Advance Health Network IPA
Amy Anderson Winchell, President & CEO, ACCESS: Supports for Living
Moderator: Edye Schwartz, Director of Systems Transformation, NYAPRS
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BREAK
10:00-10:15AM
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WORKSHOPS ROUND 4
10:15-11:30AM
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A. Psychiatric Rehabilitation Track—Assessing Skills & Resources in Recovery Oriented PSR Services: More Than a Checklist
I know what I want but now, how do I get there? Helping individuals assess their own strengths and challenges requires specific provider skills. This workshop will present an overview of those skills and their application through exercises.
Marianne Farkas, Director, Training, Dissemination & Technical Assistance, Center for Psychiatric Rehabilitation
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B. Creating a Culture of Learning through Supervision
As a supervisor, you are in a unique leadership position and can have an immediate positive impact on both your services and the participants who access them. As is true with individual recovery, we know that the creation of a recovery- oriented service system is not a simple, linear process – it requires new ways of thinking, a focus on strengths and an appreciation for the importance of life beyond services. This workshop is designed so supervisors have an opportunity to think about their current work, build on the strengths of their services and staff and consider changes that might need to be implemented.
Margy Meath, Clinical Assistant Professor, The College at Brockport – Greater Rochester Collaborative MSW Program, Lifeworks Consulting
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C. Outreach, Engagement and Activation
All of the work that is underway to reshape and refocus our healthcare system will be for naught if individuals with complex needs cannot experience a personal connection with care and care givers and feel motivated and supported to improve their health and circumstances. The presenters will describe emerging new approaches that are finding success in engaging people and communities and in offering new approaches in wellness promotion.
Tanya Stevens, Deputy Director, NYAPRS
Dyana Morrow,�St. Joseph’s Hospital Health Center
TBA, Community Health Worker
Moderator:�Jackie Negri
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BREAK
11:30-11:45AM
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WORKSHOPS ROUND 5
11:45-1:00PM
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A. Psychiatric Rehabilitation Track—The Technology of Skill Building in Recovery Oriented PSR
Helping people to develop skills can involve teaching or other strategies depending upon what people want and the strengths they begin with. Having a structured methodology to support people’s ability to build their skill base depends on the provider’s competencies in education, motivation, cognitive-behavioral strategies. The workshop will present an overview of skill building including some exercises to help clarify the concepts presented.
Marianne Farkas, Director, Training, Dissemination & Technical Assistance, Center for Psychiatric Rehabilitation
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B. Collaborating with Care Managers and Managed Care
Keeping up with the rapid pace of change and the increased complexity of our healthcare system is extremely challenging to both providers and consumers alike. Each of these systems and services has its own set of admission policies and service regulations, often making it a challenge to work together efficiently and effectively. Accordingly, strong collaboration in both care management and delivery is essential. The presenters will look at emerging new approaches that are taking on these challenges and helping both those who use and those who provide services find their way through the maze of HARPs, Health Homes, Home and Community Based Services and DSRIP Performing Provider Systems.
Nicole Haggerty, Director, Bureau of Rehabilitation Services and Care Coordination, NYS Office of Mental Health
Deborah Rose, Director, HCBS Healthfirst
Erica Bou,�HCBS Administrator, UnitedHealthcare Community Plan, NY
Scott Ebner, Executive Director, Circare
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C. In the Driver’s Seat: Self-Directed Care
One of the most transformative innovations in the nation involves places service dollars directly in the hands of people with disabilities to use in conjunction with a self-directed plan associated with improving one’s health and life. Self-directed care is one of New York’s new Home and Community Based Services and will be piloted next year by the Office of Mental Health. Get the details about this and learn how self-directed care dollars have been used in very powerful ways in states across the nation.
Don Zalucki,�New York Office of Mental Health
Briana Gilmore,�Community Access
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CLOSING REMARKS AND LUNCH
1:00
Our new Recovery and Rehabilitation Academy
will be essential to your success!
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CEUs: New York Association of Psychiatric Rehabilitation Services, Inc., (NYAPRS) SW CPE is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #0253.
We are also approved to offer CEUs for CRCs, CPRPs and CASACs.
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