Parachute NYC is a new and innovative approach to providing community-based services to individuals aged 16-65 who are experiencing symptoms of psychosis. This project will support a coordinated continuum of services implemented both by professionals and peers, including home based treatment of up to 1 year provided by specially trained mobile crisis teams, open doors Crisis Respite Centers (CRCs), consumer peer lead “warm line” as well as integration with medical services. Parachute NYC will provide care in the community to individual’s experiencing symptoms of psychosis, and will include their families and social supports in their care plans. Parachute NYC will provide a “soft landing” as an entry point to the mental health system to individual’s experiencing a psychosis related crisis and help the person to develop his/her full potential in the community.
These positions will be within Division of Mental Hygiene, in the Bureau of Mental Health. The Bureau of Mental Health is responsible for mental health service delivery and planning for New York City residents with mental health needs. Bureau staff is responsible for managing the development, implementation, and oversight of ongoing and new contracted mental health programs. Through these contracts and through its policy, planning and advocacy work, the Bureau seeks to facilitate access and quality care and recovery for all New York City residents.
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Job Title: Parachute NYC – Mental Health Project Manager
Health Services Manager, II
Position Reports to: Parachute NYC Project Manager, Division of Mental Hygiene
Salary: up to $90K, commensurate with experience
BACKGROUND:
The NYC Department of Health and Mental Hygiene seeks a Project Manager, funded through a grant from the U.S. Department of Health and Human Services Centers for Medicare and Medicaid Services
POSITION OVERVIEW:
Reporting to the Deputy Director in the Bureau of Mental Health, the Project Manager will have responsibility for overseeing all programmatic components of Parachute NYC. The Project Manager will also be responsible for creating and applying a systematic approach for implementing all operational facets of the program. The Project Manager will work closely with community mental health agencies, 4 different mobile crisis teams, a network of Federal Qualified Health Centers (FQHCs), 4 different housing providers in charge of the CRCs, internal partners at DOHMH, consumer peer groups and other stakeholders in the community. The Project Manager will also interact with families and advocacy groups representing consumer needs and interests. In addition to proven project management skills, the ideal candidate will have substantial public health and grant management experience, substantial understanding of Recovery oriented practices in MH; familiarized with alternative MH treatment approaches; some experience in working with peer/consumer organizations be organized and detail-oriented, and will possess excellent interpersonal, written and verbal communication skills and a comprehensive knowledge of the mental health system in New York City.
RESPONSIBILITIES:
The Project Manager will:
- Manage four staff: two analysts, training specialist, and an administrative assistant.
- Coordinate all activities of Parachute NYC
- Organize and present timely and concise progress reports to the Project Director, funders, stakeholders and partners
- Track project progress and milestones based on grant deliverables or contracts
- Assist with the coordination of budgets and associated documentation
- Assist in identifying and anticipating project delays and create remediation plans
- Coordinate project rollout and project completion activities
- Coordinate procurements and vendor and sub-recipient contracts and MOUs.
- Organize meetings, develop agendas, document project conversations and follow-up on next steps to ensure completion
- Help coordinate input from stakeholders
- Limited domestic traveling
- Perform other duties as assigned
- This position may require some on-call duties as needed
PREFERRED SKILLS:
He/she will possess superior project coordination, written and verbal communication skills. Ability to manage competing priorities, track progress and adhere to set timelines. Strong computer and data management skills, including software such as Microsoft Excel, Word and PowerPoint. Data analysis and program evaluation experience, and a proven track record of working collaboratively with multiple partners to rapidly and successfully implement innovative and novel programs is a plus. 5 years lifecycle project management experience including rollout, tracking progress, meeting timelines, etc. Experience working with grants and contracts Must be willing to travel throughout the City approximately 50% of the time. Strong computer skills including data management.
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Job Title: Parachute NYC –Mental Health Training Specialist
Position Reports to: Parachute NYC Project Manager, Division of Mental Hygiene
Salary: up to $85K, commensurate with experience
BACKGROUND:
The NYC Department of Health and Mental Hygiene seeks a Training Specialist, funded through a grant from the U.S. Department of Health and Human Services Centers for Medicare and Medicaid Services.
POSITION OVERVIEW:
Reporting to the Parachute NYC Project Manager in the Bureau of Mental Health, the Training Specialist will be responsible for the management of internal and external trainings of providers, peer consumer groups and other health professionals. The Training Specialist will coordinate trainings focused on state of the art established treatment models for participating providers in this project, crisis intervention and health navigation curricula specifically designed for peers working with people in psychiatric crisis, and some condensed versions of the former to larger audiences. The Training Specialist will also interact with families and advocacy groups representing consumer needs and interests. Training will include basic, advance and train-the- trainer curricula. In addition to proven training and curriculum development skills, the ideal candidate will have substantial understanding of Recovery oriented practices in MH; familiarized with alternative MH treatment approaches; some experience in working with peer/consumer organizations be highly organized and detail-oriented, and will possess excellent interpersonal, written and verbal communication skills and knowledge of the mental health system in New York City.
RESPONSIBILITIES:
The Training Specialist will:
- Coordinate the delivery of numerous and varied trainings to Parachute NYC partners.
- Apply training and education best practices to the design and delivery of all training and presentations.
- Collaborate with training partners to customize existing trainings and develop new curricula as needed for rapid implementation.
- Devise and implement training evaluation in order to continuously improve training program.
- Develop and maintain training schedules and coordinate with subject matter experts to deliver trainings.
- Manage logistics for trainings throughout the City.
- Help to develop training materials in response to field staff requests and review existing materials for compliance with training standards.
- Disseminate information and support materials regarding upgrades, new versions, and release notes.
- Maintain a project plan for the preparation and delivery of training classes.
- Monitor and regularly report on training indicators to continually improve the training program.
- Deliver feedback and evaluation summaries to supervisor and funders as requested.
- Other duties or projects as directed by supervisor.
PREFERRED SKILLS:
He/she will possess superior project and training coordination capabilities, excellent presentation and written and verbal communication skills. Knowledge of evidence based best practices for training. The ability to manage multiple tasks and competing priorities, track progress and adhere to set timelines. Strong computer and data management skills, including software such as Microsoft Excel, Word and PowerPoint. Experience working collaboratively to rapidly implement novel training programs is essential.
- Two (2) or more years work experience in training, curriculum development, multimedia presentations, and online learning systems.
- Minimum 1-2 years project management experience.
- Prior experience in public health and/or clinical setting is highly desirable.
- Must be willing to travel throughout the City approximately 50% of the time.
- Excellent time management, attention to detail, organizational and communication skills required.
- Successful candidate will possess strong computer skills, with proficiency using Microsoft Office, PowerPoint and online learning systems.
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Job Title: Parachute NYC – Data Analyst
Position Reports to: Parachute NYC Project Manager, Division of Mental Hygiene
Salary: up to $80K, commensurate with experience
The NYC Department of Health and Mental Hygiene seeks two Data Analysts, funded through a grant from the U.S. Department of Health and Human Services Centers for Medicare and Medicaid Services.
POSITION OVERVIEW:
Reporting to the Parachute NYC Project Manager in the Bureau of Mental Health, the Data Analysts will be responsible for tracking and analyzing all Parachute NYC data. The Data Analysts will utilize data to monitor trends – including access to and utilization of Parachute NYC, identify potential areas for improvement, develop recommendations for course corrections and promote evidence-based care. The Data Analysts will review, analyze and prepare reports as requested. In addition to extensive experience analyzing data and reporting findings, the ideal candidate will be highly organized and detail-oriented, and will possess excellent interpersonal, written and verbal communication skills and knowledge of the mental health system in New York City.
RESPONSIBILITIES:
The Data Analysts will:
- Collect and analyze all programmatic Parachute NYC data
- Research data sources, analyze large data sets, develop reports, and assess the meaning and relevance of findings
- Work closely with program leadership and staff to analyze program-level data and offer ongoing recommendations for data-driven tracking and refinement of programmatic outcomes
- Troubleshoot all data capturing systems to help ensure quality and reliable data, and regularly monitor all data captured and reported for accuracy and consistency
- Prepare/ write reports for DOHMH leadership and program funder
- Perform research and related literature reviews for programmatic purposes
- Other duties or projects as directed by supervisor
PREFERRED SKILLS:
The preferred candidate will have extensive experience with managing, cleaning, processing, and analyzing large datasets. Experience with Statistical Analysis Software (SAS) is strongly preferred. The individual will have the ability to present findings from data analysis to a wide range of audiences through a variety of mediums including Microsoft Excel and PowerPoint, and geographical information systems. Strong computer and data management skills, including software such as Microsoft Excel, Word and PowerPoint. Experience working collaboratively to rapidly implement program goals is essential.
- Two (2) or more years work experience in data collection, interpretation and reporting
- Prior experience in public health and/or clinical setting is highly desirable.
- Excellent time management, attention to detail, organizational and communication skills required.
- Successful candidate will possess strong computer skills, with proficiency using SAS, Microsoft Office and online learning systems.
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Job Title: Parachute NYC – Mental Health Administrative Assistant,
Principle Administrative Associate
Position Reports to: Parachute NYC Project Director, Division of Mental Hygiene
Salary: up to $45,000, commensurate with experience
BACKGROUND:
The NYC Department of Health and Mental Hygiene seeks an Administrative Assistant, funded through a grant from the U.S. Department of Health and Human Services Centers for Medicare and Medicaid Services
POSITION OVERVIEW:
Reporting to the Project Manager will have responsibility for overseeing all programmatic components of Parachute NYC. The Administrative Assistant will coordinate, schedule, and assist with preparation for all meetings, site visits, events and conferences for the Project Manager and the Training Coordinator. He/she will be responsible for travel arrangements and requests for traveling out of town. He or she will also assist with correspondence tracking and must be able to handle inquiries and projects of highly complex, confidential and administrative nature. In addition, the Administrative Assistant will be responsible for developing and standardizing policies and procedures for the day to day operations of Parachute NYC. The Administrative Assistant will also be responsible for the development, maintenance, quality assurance and improvement of a highly professional customer-service environment.
RESPONSIBILITIES:
The Administrative Assistant will:
- Provide general administrative support to the Program Manager and staff. Prepare memos, letters, articles and documents for distribution, mailing or faxing.
- Assist the Project Manager and Training Coordinator in coordinating all activities of Parachute NYC
- Manage program projects to ensure office efficiency
- Create tools and systems to track project progress and milestones
- Manage public interface (Using customer service skills, answers and routes incoming inquiries (both telephone and face to face) quickly and appropriately
- Respond promptly to requests for written information, including highly confidential and complex material Perform other duties as assigned
PREFERRED SKILLS:
The ideal candidate will possess excellent interpersonal and communication skills; have great professional discretion and maturity, the ability to multi-task in a fast-paced, high volume office; excellent written, verbal and organizational skills; knowledge of Microsoft Word, Outlook, Excel and Power Point.