OMH Seeks Adult Home Project Director, Multiple Project Coordinators

Adult Home Project Director Posting

The Office of Mental Health (OMH) is seeking a qualified candidate for the temporary, competitive position of Adult Home Project Director, NS, to assist in the effective implementation of the Adult Home Settlement ensuring all remedy members have the opportunity to live in the community with needed supports. The Settlement requires the State to provide residents with serious mental illness living in certain adult homes in New York City (class members) with an opportunity to be assessed and to move to alternative community housing with support services if they wish to move and qualify.  Implementation of the Settlement requires regular reporting to the court, counsel for the plaintiffs, and a court-appointed Independent Reviewer. 

Under general direction, the Adult Home Settlement Initiative Project Director will directly oversee and supervise a team of Project Coordinators working directly with a provider team in a geographic region which includes housing contractors, care managers and peers that offer class members the opportunity to be assessed and to transition, with the goal of identifying, preventing and resolving barrier to transition.  The incumbent will oversee implementation of dashboard which allows staff and providers to track case metrics in the transition process. The Project Director works collaboratively with OMH and DOH settlement staff.

Duties to be performed will include, but not be limited to, the following:

• Oversee and supervise the Project Coordinator teams who work directly with the provider team in an assigned geographic region which includes:  housing contractors, care managers and peers to facilitate transitions, monitor the progress and identify and resolve barriers to transition.

• Ongoing monitoring and evaluation of transition progress against the established benchmarks.

  • Directs the implementation and training to providers on the use of cloud-based dashboard for tracking each case, transition related tasks and alerts for deadlines.

  • Monitor and track the dashboard to ensure cases are on track and directs the follow-up with providers to resolve obstacles.

  • Look for patterns and trends that indicate broader issues requiring further investigation, such as a problem with a particular provider or Adult Home.

• Directs and oversee the synthesizing, analyzing and documenting data and information related to the residents served under the Settlement, with a particular emphasis on developing nuanced and qualitative descriptions of residents’ decisions with respect to transitioning to the community by:

  • Reviewing class member health and behavioral health records including protected health information;

  • Reviewing the analysis of information about resident preferences, choices and experiences to identify trends and patterns;

  • Review the case summaries, reports and presentations related to resident histories and experiences.

• Assists with provider realignment to realign Health Homes and care management agencies so that one or two care management agencies are at each Adult Home and individual care managers will be working with class members in a limited number of Adult Homes.

• Provide guidance and direction to the Project Coordinators to ensure transitions to the community setting are implemented in a safe manner.

• Participate in interagency provider conference calls related to status updates on a particular class member’s progress.

  • Develop transition planning and evaluate post transition issues needing resolution.

• Communicate weekly with OMH and DOH staff, other agencies and providers to track progress made.

• Participate in quarterly leadership calls and meetings with OMH and DOH settlement staff.

• Oversees the implementation of next steps and action items based upon data and discussion with the Project Coordinators and OMH and DOH staff.

• Report back on additional analysis required as the result of meetings and recommend action.

• Reviews, edits and finalizes documents and materials, including monthly and quarterly reports that demonstrate achieving improvements on process and transition metrics, housing placement progress over time.

• Develops and implements the process changes to improve the experience of residents served under the Settlement and documents compliance with Settlement requirements.

Minimum Qualifications: 
Candidates must have: 

A bachelor’s degree in a human services field, health administration, business administration, public administration or closely related field and seven years of administrative or clinical experience in a health or behavioral health program, two years of which must have included managerial experience with oversight responsibilities for a health-related or behavioral health-related program.  A master’s degree may substitute for an additional year of the general experience.

The preferred candidate would have experience in supervising and leading teams; experience with health and behavioral health services; familiarity with adult homes and services available under the Medicaid program; experience in housing and care management; experience working with older populations and/or populations with co-occurring needs; experience in managing and analyzing data; and experience reviewing health and/or behavioral health records. 

Application Procedure:  Interested candidates should submit a resume and cover letter via email to OMHHRM@OMH.NY.GOV, attention Kimberly Chapman.  Please reference Vacancy ID #78975A

Notes:  Candidates are advised that, should they accept a job with OMH, they will be required to be fingerprinted and pay a fingerprint fee.  New York State residency is required at the time of appointment. NYS Office of Mental Health is an Equal Opportunity/Affirmative Action Employer.

For complete vacancy details, please see the following link:  https://statejobs.ny.gov/public/vacancyDetailsPrint.cfm?id=78975

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Adult Home Project Coordinator Posting

The Office of Mental Health (OMH) is seeking qualified candidates for the temporary, competitive position of Adult Home Project Coordinator, NS, to assist in the effective implementation of the Adult Home Settlement ensuring all remedy members have the opportunity to live in the community with needed supports. The Settlement requires the State to provide residents with serious mental illness living in certain adult homes in New York City (class members) with an opportunity to be assessed and to move to alternative community housing with support services if they wish to move and qualify.  Implementation of the Settlement requires regular reporting to the court, counsel for the plaintiffs, and a court-appointed Independent Reviewer.

Under general direction of the Project Director, the incumbents will work directly with and coordinate a provider team structure in a geographic region which includes housing contractors, care managers and peers that offer class members the opportunity to be assessed and to transition, with the goal of identifying, preventing and resolving barrier to transition.   They will assist in the effective implementation of the Adult Home Settlement ensuring all remedy members have the opportunity to live in the community with needed supports. The incumbents will work in the field to ensure an improved experience of class members served under the Settlement and documents the compliance with the Settlement requirements. Travel between various provider sites is required.  The incumbents provide support to the Project Director to facilitate working collaboratively with OMH and DOH.

Duties to be performed will include, but not be limited to, the following:
Oversees and coordinates the provider team in an assigned geographic region which includes: housing contractors, care managers and peers to facilitate transitions, monitor the progress and identify and resolve barriers to transition.

• Ensure members of the provider teams are working cohesively.

• Conducts on site visits to various providers.

• Ongoing monitoring and evaluation of transition progress against the established benchmarks.

  • Provide training to providers on the use of cloud-based dashboard for tracking each case, transition related tasks and alerts for deadlines.

  • Monitor and track the dashboard to ensure cases are on track and following up with providers to resolve obstacles.

  • Look for patterns and trends that indicate broader issues requiring further investigation, such as a problem with a particular provider or Adult Home.

• Assist in collection, synthesizing, analyzing and documenting data and information related to the class members served under the Settlement, with a particular emphasis on developing nuanced and qualitative descriptions of class members’ decisions with respect to transitioning to the community by:

• Reviewing class member health and behavioral health records including protected health information;

• Travels to and meets regularly with housing contractors, peer coordinator, Health Home leads and care management supervisors;

• Analyzing information about class member preferences, choices and experiences to identify trends and patterns;

• Develop strategies to engage class members to offer the opportunity for assessment and transition;

• Identifying issues impacting the ability of class members to remain in the community;

• Collecting other data and conducting research as appropriate;

• Generating case summaries, reports and presentations related to class member histories and experiences.

• Provide technical assistance to provider team members to ensure transitions to the community setting are implemented in a safe manner.

• Ensure new providers are incorporated into the team structure at each Adult Home, to further efforts to realign Health Homes and care management agencies.

• Troubleshoots case-specific problems for class members in the community which may become a reportable incident and to ensure incidents are reported, reviewed and addressed.

• Participate in interagency provider conference calls related to status updates on a particular class member’s progress.

  • Develop transition planning and evaluate post transition issues needing resolution.

• Communicate weekly with OMH and DOH staff, other agencies and providers to track progress made.

• Participate in quarterly leadership calls and meetings with OMH and DOH settlement staff.

• Make recommendations for next steps and action items to the Project Director based upon data and discussion with providers.

• Report back on additional analysis required as the result of meetings and recommend action.

• Prepare documents and materials, including monthly and quarterly reports that demonstrate achieving improvements on process and transition metrics, housing placement progress over time.

• Assist leadership with recommendations to inform changes to improve the experience of class members served under the Settlement and document compliance with Settlement requirements.

Minimum Qualifications: 
Candidates must have: 

A bachelor’s degree in a human services field, health administration, business or public administration or closely related field and four years of administrative or clinical experience in a health or behavioral health program, one year of which must have included supervisory experience with oversight responsibilities for a health-related or behavioral health-related program.  A master’s degree may substitute for an additional year of the general experience.

The preferred candidate would have experience in supervising and leading teams; experience with health and behavioral health services; familiarity with adult homes and services available under the Medicaid program; experience in housing and care management; experience working with older populations and/or populations with co-occurring needs; experience in managing and analyzing data; and experience reviewing health and/or behavioral health records. 

Application Procedure:  Interested candidates should submit a resume and cover letter via email to OMHHRM@OMH.NY.GOV, attention Kimberly Chapman.  Please reference Vacancy ID #78973A

Notes:  Candidates are advised that, should they accept a job with OMH, they will be required to be fingerprinted and pay a fingerprint fee.  New York State residency is required at the time of appointment. NYS Office of Mental Health is an Equal Opportunity/Affirmative Action Employer.

For complete vacancy details, please see the following link:  https://statejobs.ny.gov/public/vacancyDetailsPrint.cfm?id=78973