Alliance Alert: The Alliance for Rights and Recovery encourages individuals to participate in this important survey from the New York Lawyers for the Public Interest (NYLPI) about experiences with B-HEARD, New York City’s behavioral health crisis response program.
As New York continues to evaluate and improve its crisis response systems, it is essential that the voices of people who have directly experienced mental health crises are at the center of these conversations. Your experiences can help identify what is working well, where improvements are needed, and how crisis response programs can better support people with mental health and substance use challenges in ways that are compassionate, recovery-oriented, and person-centered.
If you or someone you know has had an interaction with a crisis response team through B-HEARD, we encourage you to share your experience. The survey takes approximately 15 minutes to complete, and participants will receive a $20 thank-you payment for their time.
Your feedback can help shape the future of crisis response in New York City and support ongoing efforts to build systems that prioritize health, dignity, and compassion.
Click here to Take the Survey
Have you ever had a visit from a mobile crisis team
during a mental health crisis?
We want to hear your feedback.
We are gathering feedback about people’s experiences with B-HEARD,
New York City’s 911-connected crisis response pilot.
Take a 15-minute survey
and receive $20 Thank you
Scan or Visit bit.ly/3RBZlYW
Available in English, Bangla/Bengali, Chinese, Russian, Haitian Creole, Korean, and Spanish.
Paper and phone options are also available.
Who We Are: We are peers with New York Lawyers for the Public Interest’s Disability Justice Program, advocating for better crisis services.
For more information or to request another survey format, contact Jennifer Hadlock at jhadlock@nylpi.org or call 646-813-9740