Dear MRT Listserv Subscriber,
Thank you to those attendees who were able to join this morning’s Healthcare Worker Bonus (HWB) Program Town Hall Stakeholder Webinar. We understand that there were many registered attendees who were unable to join the webinar due to a system issue with WebEx. We sincerely apologize for this inconvenience. In order to avoid additional inconvenience and frustration to our stakeholder audience, we will be cancelling the 1:00 pm webinar session and instead posting a recording of this morning’s session for all to view at their leisure.
Please Note: A recording of the 11:00 am Healthcare Worker Bonus (HWB) Program Town Hall Stakeholder Webinar will be posted to the NYS Healthcare Worker Bonus (HWB) Home Page by the end of the business day.
The Department is committed to updating the information it has provided as new questions come in and are answered. To this end, the Department has established an email address (NYSWorkersBonus@health.ny.gov) dedicated to the HWB program. Please direct your inquiry to this inbox to make sure your questions are received and processed. The Department has also established the HWB Call Center dedicated to answering questions about the online claims portal and assisting qualified employers with submitting their claims. The HWB Call Center can be reached at 1 (866) 682-0077.
Additionally, please continue to review the Frequently Asked Questions regarding the HWB Program. Qualified employers are encouraged to routinely review these resources for the latest information.
Thank you.
Medicaid Redesign Team (MRT) Updates
New York State Department of Health
Office of Health Insurance Programs
One Commerce Plaza
Albany, NY 12237