New York State Office of Mental Health and the NYAPRS Collective Present the 5th Annual
PROS Implementation Academy
November 20-21, 2014
Building the Recovery Platform for Tomorrow
At The
Holiday Inn Albany on Wolf Road
205 Wolf Rd, Albany, NY
in collaboration with the
Center for Practice Innovations
Center for Rehabilitation and Recovery
Click on the Links below to view the PowerPoint Presentations from this event!
Thursday, November 20, 2014
9:15am- 10:15am ~ Keynote
Keeping Our Eyes on the Prize!
Luis O. Lopez, MS, Center for Practice Innovations at Columbia Psychiatry, NYS Psychiatric Institute, New York, NY
PROS Practitioners bring a special skill set to their work. It is a rare combination of treatment, rehabilitation and support that is of vital importance in helping participants on their recovery journey. In this current time of turbulence and change its most important to “Keep Our Eyes on the Prize”, and remember the things that help us all to recover; relationship, respect, real listening and an eye on real life outcomes. Luis will help us all remember the gifts we can all bring to the table when we work with people collaboratively within a recovery paradigm.
10:15am -11:30am ~ Plenary Session
PROS: New York’s Roadmap to Integrate Treatment, Rehabilitation and Support
Doug Ruderman, LCSW, NYS Office of Mental Health, Albany, NY
Delivery System Reform Incentive Payments (DSRIP)
Gary Weiskopf, MPA, NYS Office of Mental Health, Albany, NY
Pat Lincourt, LCSW, NYS Office of Alcohol and Substance Abuse, Albany, NY
Behavioral Health Medicaid Managed Care
Deirdre Astin, Division of Program Development and Management, Office of Health Insurance Programs, NYS Department of Health, Albany, NY
Moderator: Jackie Negri, Negri Management Resources, Albany, NY
The goal of PROS is to integrate treatment, rehabilitation and support with an individualized, person-centered and choice driven menu of services. By knowing what one wants to achieve, each individual can develop a road map designed to integrate treatment, improve functioning, reduce inpatient utilization & emergency services, increase employment, attain higher levels of education, secure preferred housing and attain full community integration. State policy makers will share their vision of how this roadmap will assist us to build a platform for recovery services under health care reform.
Workshops Round I ~11:45am – 1:00pm
Understanding and Meeting PROS Standards of Care
Sue Knapik and Mark Simone, MS, NYS Office of Mental Health, Albany, NY
Moderator: Ruth Colon-Wagner, LMSW, NYAPRS, Tappan, NY
The Office of Mental Health introduced the PROS Standards of Care (SOC) in September 2013 to evaluate the effectiveness of a PROS program in assisting participants to achieve and maintain valued life roles. The PROS SOC survey process also includes a tracer methodology which examines services of program participants through the case record as well as direct observation of group services and interviews with participants and staff. Presenters will discuss how the PROS Standards of Care have been utilized since implementation.
Developing an Agency Wellness Plan
Courtney Policano, LCSW, Toni Kimpson, LMSWand Danielle Coward, LCSW
Institute for Community Living PROS, Brooklyn, NY
Mike Dorr, CPRP, NYAPRS, Phelps, NY
Colleen Sheehan, CPRP, NYAPRS, Woodstock, NY
Use these links for the handouts from this workshop, click here and here for the Force Field Analysis.
It is widely recognized that many PROS staff are feeling stressed and may have experienced trauma themselves. In this workshop we examine steps an agency can take to identify wellness needs of staff. Presenters will share how one agency developed a plan to support their staff’s wellness. Each workshop participant will have an opportunity to develop an agency action plan for increased staff wellness and improved employee outcomes.
Challenge and Opportunity Dialogue
Increasing the Use and Diversity of Meaningful Program Participation
Edye Schwartz, DSW, LCSW, NYAPRS, Mahopac, NY
Liam McNabb, NYS Office of Mental Health, Albany, NY
Program participation is an important and active part of each PROS program but it is also something that is not always well defined and often difficult to effectively implement. Although it can be a challenge to fill this time in a way that is both meaningful and compliant with medical necessity, many PROS providers have developed innovative ways to provide meaningful time within this category. Come and share the ways you fill program participation time with activities that truly enhance PROS participant’s ability to achieve their goals.
Workshops Round II ~ 2:15pm – 3:30pm
Understanding Medicaid Redesign
Naomi Weinstein, MPH, The Coalition of Behavioral Health Agencies, New York, NY
Briana Gilmore, MSc, Director of Public Policy, NYAPRS, Albany, NY
This workshop will review the fundamentals of Medicaid Redesign and how it will impact behavioral health service providers and consumers. PROS programs are uniquely positioned to capitalize on transformations within Medicaid and managed care expansion, DSRIP, and health homes for increased payment sustainability and program flexibility. Understand how Medicaid Redesign paves the way for recovery-oriented, community based services and how it may impact PROS system reform and consumer expectations.
Supporting Older Adults in a PROS Environment
Raya Noreault, MA, LMHC, Beacon PROS, Mental Health America of Dutchess County, Inc., Poughkeepsie, NY
Robert Franco, MA, Nicole Ness, LCSW, Service Program for Older People (SPOP), New York, NY
Moderator: Mike Dorr, CPRP, NYAPRS, Phelps, NY
Meeting the needs of, and engaging older adults within a PROS program presents the unique challenges of blending the age specific needs of those participants with a Psychiatric Rehabilitation approach. Â This workshop will offer the strategies and insights of two different PROS programs as they work towards meeting this challenge.
Challenge and Opportunity Dialogue
Cultural Competence in PROS Programming: An Opportunity and a Challenge
Lenora Reid-Rose, MBA, Nathan Kline Institute for Psychiatric Research, Orangeburg, NY & Coordinated Care Services, Inc., Rochester, NY
Len Statham, MS, CBP, NYAPRS, Rochester, NY
This dialogue will explore the opportunities for designing and improving services that are culturally relevant and appropriate. How do you work within a system whose infrastructure does not include the principles of cultural and linguistic competence? How do you engage consumers in recovery if you do not honor the whole person that
includes their culture? Will the path to recovery look the same for everyone? As caring individuals who provide a myriad of services to an increasingly diverse population, it is essential that we embed cultural and linguistically competence concepts so that our approaches and outcomes will be equitable for all. Come join the conversation.
Workshops Round III ~ 3:45pm – 5:00pm
Maintaining Fiscal Viability While Still Delivering Person Centered Care
David Bucciferro, Foothold Technology, New York, NY/ NYAPRS Consultant
Edye Schwartz, DSW, LCSW, NYAPRS, Mahopac, NY
Kate Lewis, LCSW, Allegany Rehabilitation Association, Wellsville, NY
The PROS model offers a wide range of approaches and flexibility in the delivery of services while maintaining a person centered focus. However, some PROS programs struggle to achieve financial stability as they work diligently to offer individualized recovery services and produce quality outcomes. Presenters will share and discuss ways to improve and maintain fiscal viability while still delivering person centered care.
Helping People Identify and Set Meaningful Goals
Amanda Saake, LMSW, CPRP, The Coalition of Behavioral Health Agencies, New York, NY
Krista Zanfardino, LCSW, Putnam Family & Community Services, Carmel, NY
Marisol Orea, LMHC, Harlem Bay Network PROS, Mental Health Association of NYC, New York, NY
Moderator: Colleen Sheehan, CPRP, NYAPRS, Woodstock, NY
Setting an atmosphere of hope and recovery is essential for engaging individuals in goal setting. Opening a dialogue with people who may have a difficult time with identifying and connecting with a life role goalcan be challenging. Presenters will discuss how to create opportunities for individuals to connect withmeaningful goals through engagement, assessment and in groups. Presenters will explore the use of creative techniques and tools for goal setting and provide participants with an opportunity to explore their utilization during the workshop.
Challenge and Opportunity Dialogue
Making Employment Work: Strategies for Balancing IPS with Other Staff Duties
Paul Margolies, PhD, Center for Practice Innovations, New York State Psychiatric Institute, New York, NY
Len Statham, MS, CBP, NYAPRS, Rochester, NY
As we become more of a performance-based system, employment outcomes will be increasingly important. Learning to balance IPS and other staff duties is the only way we’ll be successful. Join us for this important conversation, where we’ll share our ideas, challenges and successes, for improving our ability to increase employment outcomes while still carrying all of our other essential duties.
Friday, November 21, 2014
8:30am – 10:00am ~ Plenary Session
Partnering, Planning and Positioning PROS for Successful Outcomes under Managed Care
Alan Boardman, LMSW, Beacon Health Strategies, Tarrytown, NY
JinHee Yoon-Hudman, MD, Healthfirst, New York, NY
James Gavin, MSW, Community Care Behavioral Health Care, Pittsburgh, PA
Michael Stoltz, LCSW, Association for Mental Health and Wellness, Ronkonkoma, NY
Moderator: Bruce Feig, MPA, Sachs Policy Group, Schenectady, NY
This session will discuss the opportunities for PROS providers as New York State carves all behavioral health services into a managed care environment. Panelists will address key issues in preparing for managed care and the importance of building an effective PROS model under health care reform. Hear from managed care and behavioral health experts about essential and system transforming elements of PROS including what your agency will need to implement for effective partnerships, operational readiness and contracting for success.
Workshops Round IV ~ 10:15am – 11:30am
Learning the Art of Skills Training
Ann Bergeman, RN, BSN, CSAC, Karen May, BA and Margaret Lewis, AAS
Unity Health PROS, Rochester, NY
Paul Margolies, PhD, Nancy Covell, PhD and Luis Lopez, MS, Center for Practice Innovations, New York State Psychiatric Institute, New York, NY
Len Statham, MS, CBP, NYAPRS, Rochester, NY
For many people, skills are essential to achieving recovery goals. This workshop will focus on ways in which personally meaningful skills can be taught individually and in groups. Practical steps for skills training will be outlined and illustrated. PROS practitioners will share their experiences and learn from each other.
Integrating Peers in the PROS Workforce
Ellen Healion, MA, Hands Across Long Island, Central Islip, NY
Matthew Crave, LCSW, Rehabilitation Support Services, Albany, NY
Michael J. McGuirl, LSCW, CPRP, St. Joseph’s Hospital PROS, Syracuse, NY
Moderator: Mike Dorr, CPRP, NYAPRS, Phelps, NY
Peers are becoming an essential part of the behavioral health workforce. Participants will come away from the workshop with a greater appreciation of how peer support services complement recovery services, an awareness of the power that peer specialists bring to the team, and ways to incorporate peer support into your organization.
Challenge and Opportunity Dialogue
Marketing PROS Services for Managed Care
Bruce Feig, MPA, Sachs Policy Group, Schenectady, NY
Michael Stoltz, LCSW, Association for Mental Health and Wellness, Ronkonkoma, NY
Join a facilitated open dialogue where participants can share and learn how to effectively market their services to new partners and create a community that offers solutions and cost-effective outcomes charged with keeping recovery on the forefront in healthcare reform and managed care in New York State.
Workshops Round V ~ 11:45am – 1:00pm
Balancing Priorities: Practical Strategies for PROS Directors and Supervisors
Amanda Saake, LMSW, CPRP, The Coalition of Behavioral Health Agencies, New York, NY
Susan Friedlander, LCSW, NYS Office of Mental Health, New York, NY
Nancy Covell, PhD, Center for Practice Innovations, New York, NY
Moderator: Ruth Colón -Wagner, LMSW, NYAPRS, Tappan, NY
The role of a PROS Director can be challenging, especially for people promoted from a clinical to leadership role. The purpose of this workshop is to assist PROS Directors in considering the multiple dimensions of responsibility including clinical supervision, fiscal oversight, outcome measures and systems change. Presenters will provide specific examples and tools used successfully by PROS Directors throughout New York. This workshop is geared specifically for PROS Directors or supervisory staff, who are relatively new in a managerial role in PROS.
Integrating Physical and Behavioral Health Care
Helen Edelstein, CRC, Stephanie Turco, LMSW, and Sarah Anderson, RN
Gateway Community Industries, Inc., Kingston, NY
Veronica DeKoning, LMHC, CRC, Association for Mental Health and Wellness, Ronkonkoma, NY
John Javis, MDiv, Advanced Health Network, Hempstead, NY
Moderator: Colleen Sheehan, CPRP, NYAPRS, Woodstock, NY
The integration of Behavioral Health Care and Physical Health has become paramount in addressing the needs of the whole person. Intentional, ongoing, and committed coordination and collaboration between all providers in working with the individual is the key to success. This workshop will offer examples of integration being done in PROS communities.
Challenge and Opportunity Dialogue
Delivering and Tracking Quality Outcome Measures
Naomi Weinstein, MPH, The Coalition of Behavioral Health Agencies, New York, NY
Andy Cleek, PsyD, McSilver Institute for Poverty Policy and Research, New York, NY
Why is it so challenging for behavioral health providers to identify and track the outcomes of our work? We always know anecdotally, how program participants are meeting their goals but so often we have not identified these successes and proven them through data. This session will be a chance to share ways that PROS programs are identifying and tracking quality outcome measures so that we can have a visible proven record of our success.
For questions, contact: NYAPRS, 194 Washington Avenue, Suite 400, Albany, NY 12210
(518) 436-0008 www.nyaprs.org
